7 day return privilege on unaltered stones.
Buyer pays return shipping
Please notify us of any returns via email so that your refund/credit or exchange may be processed as quickly as possible.
Refunds will be made in the same exchange as the item(s) were purchased
No refunds on machines, equipment or supplies.
All prices published are in US Dollars (usd)
Paypal is the preferred method of payment although I will accept personal checks.
Please note that any material purchased by check will only be shipped after thecheck has cleared.
Shipping:Shipping is free to the US and Canada unless otherwise stated.
Cut stones and rough will be shipped within 3 business days of receipt of funds
Shipping of gemstones is via USPS, first class mail with delivery receipt ( in the US), nosignature required. Shipments of large purchases (above $250usd) are by Fedex
Machines and equipment will be shipped via USPS, FedEx, or UPS
Whichever can provide the most economical and reliable service.
Shipping charges will be added to the price of machines and supplies
Signature might be required for machine, equipment and supply orders depending on thesize and nature of purchase. Advance notice and tracking numbers will be provided inthese cases.
International shipping on rough purchases over $100.00usd is by Fedex only